UpSure
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Insurance type

Cyber Insurance

Incident response and balance-sheet protection for breach, ransomware, privacy, crime and digital interruption.

What it covers

Cover shaped around the way your business actually operates.

UpSure brokers cyber cover as part of a coordinated commercial insurance program. We review the risk, negotiate wording and benchmark the placement against the markets that understand your sector.

Breach response
Ransomware
Privacy liability
Claims examples

Situations where this cover may be tested.

These examples are illustrative only. Actual cover depends on the policy wording, limits, exclusions and the facts of the claim.

Ransomware locks critical systems

The business needs incident response, forensic support, legal advice, customer communications and interruption support.

Customer data is exposed

A privacy incident triggers notification obligations, regulator questions, credit monitoring or third-party liability allegations.

Funds transfer fraud

An attacker compromises email or payment instructions and causes a fraudulent transfer before the business detects it.

UpSure approach

Market access, wording review and claims-led advice.

Contract-aware advice

We review obligations, indemnities and evidence-of-cover requirements before recommending structure.

Claims-led wording

We focus on exclusions, triggers, excesses and definitions that determine whether cover works at claim time.

Market negotiation

We approach underwriters with a clear risk story so the placement is not treated like a generic package quote.

CyberCert partnership

Cyber insurance should improve resilience, not just tick a box.

UpSure cyber clients can access a CyberCert Gold SMB1001 Level 3 credit, valued at $395. The goal is simple: help founders strengthen cyber hygiene while arranging cover that can respond when an incident becomes real.

Practical cyber hygiene support
A stronger diligence signal
Better underwriting conversations
Incident response built into the program
CyberCert Gold certificate example
Why cyber cover matters

The first 72 hours can decide the cost of the incident.

Good cyber insurance is not only reimbursement. It can connect the business to breach counsel, forensic specialists, ransomware negotiators, notification support and crisis communications when internal teams are under pressure.

Breach coach and legal response
Forensic investigation
Notification and credit monitoring
Ransomware and extortion support
Business interruption
Privacy liability and regulator response
Cyber crime and funds transfer loss
Reputation and crisis communications
Attack types

Cyber risk is broader than a hacked laptop.

Ransomware and extortion

Systems are encrypted, data is stolen or attackers threaten publication unless a ransom is paid.

Business email compromise

Attackers impersonate executives, suppliers or customers to redirect invoices, payroll or settlement payments.

Privacy breach

Personal, customer, employee or health information is exposed through a compromise, misconfiguration or supplier incident.

Social engineering

A team member is manipulated into transferring funds, changing payment details or releasing sensitive information.

Dependent business interruption

A key cloud provider, payment platform, outsourced technology vendor or logistics system fails after a cyber incident.

Cyber crime and funds transfer loss

Criminals use compromised credentials, invoice fraud or payment redirection to steal money directly from the business.

Claims examples

What a cyber claim can look like in practice.

These examples are illustrative only. The response depends on the policy wording, sublimits, exclusions, security controls and facts of the incident.

SaaS platform outage after credential compromise

A compromised admin account forces the team offline while forensic specialists confirm access, contain the incident and restore customer confidence.

Investor and customer notification after data exposure

Sensitive customer records are exposed and the business needs legal triage, notification support, regulator response and communications advice.

Invoice redirection fraud

A supplier payment is redirected after an attacker compromises an email thread and changes banking instructions.

Practical controls

Simple controls that make a real difference.

Cyber insurance works best when it sits beside sensible operational controls. These steps can reduce incident likelihood, improve insurability and make a claim easier to manage.

Enforce MFA on email, cloud apps, admin accounts and remote access.
Keep offline or immutable backups and test restoration before an incident.
Use endpoint detection, patching and device management for laptops and servers.
Run payment callback controls before changing supplier bank details.
Prepare an incident response plan with legal, IT, comms and insurance contacts.
Review supplier and cloud dependencies that could interrupt revenue.
Train staff on phishing, invoice fraud and social engineering scenarios.
Keep data maps and access permissions lean so breaches are easier to contain.
Wholesale cyber

Specialist cyber support for brokers and advisers.

If you have a client that needs deeper cyber placement support, UpSure can act as the cyber specialist while you retain the broader client relationship. We focus on cyber advice, placement, renewal and claim support, and only contact the client about cyber.

Cyber-only relationship

The client becomes an UpSure client for cyber insurance, cyber renewal support and cyber claims advocacy only.

You retain the rest

You keep working with the client on the other insurance lines you manage. We do not approach them about non-cyber products unless you ask us to.

Shared economics

Under an agreed wholesale or referral arrangement, UpSure remits 50% of the cyber commission received, subject to applicable disclosure and licensing requirements.

A practical way to keep the relationship intact.

This model is designed for accountants, advisers, brokers and partner networks that want cyber capability without handing over the rest of the client program. Commercial terms are confirmed upfront before we engage.

Cyber review

Want to know if your cyber program is strong enough?

We can review your current policy, cyber questionnaire, customer requirements and security controls before renewal or a major contract.

Start cyber review

Want to review your cyber cover?

We can benchmark your current wording, limits and market options against the risk profile of your business.

Speak to a broker